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Legal

Terms of Service

EFFECTIVE: MAY 1, 2026 · LAST UPDATED: JUNE 22, 2026

These Terms of Service ("Terms") are a binding agreement between you and Founders Arx Inc., a Delaware corporation ("Arx," "we," "our," "us"), governing your access to and use of the Arx website, application, and related services (the "Service"). By creating an account, accessing, or using the Service, you accept these Terms. If you do not accept them, do not use the Service.

Please read carefully. Section 14 contains a binding arbitration agreement and class-action waiver. Section 12 limits our liability to you.

Contents
  1. Accounts
  2. Your access & license
  3. Your content
  4. Acceptable use
  5. Subscription & billing
  6. Free trial
  7. Cancellation
  8. Third-party services
  9. Intellectual property
  10. Privacy
  11. Disclaimers
  12. Limitation of liability
  13. Indemnification
  14. Disputes & arbitration
  15. Termination
  16. General
  17. Contact

1. Accounts

You must be at least 18 years old to use Arx. You are responsible for the security of your account, including keeping your password secret and enabling two-factor authentication. You are responsible for all activity that happens under your account, including activity by anyone you invite to your workspace.

You agree to provide accurate, current information when you create an account and to keep that information up to date. You may not impersonate another person or company.

2. Your access & license

Subject to your compliance with these Terms and timely payment of fees, Arx grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

You may not (i) sublicense, resell, or commercially distribute the Service; (ii) reverse-engineer, decompile, or attempt to derive source code; (iii) frame, mirror, or scrape the Service; (iv) interfere with or disrupt the Service; or (v) use the Service to build a competing product.

3. Your content

You retain all rights in the content you upload or create in Arx ("Your Content"), including your cap table, SAFEs, financial models, data-room files, decks, investor records, updates, and any other materials you contribute. You grant Arx a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely as necessary to provide the Service to you.

You represent and warrant that you have the rights to share Your Content with Arx and with anyone you choose to share it with through the Service, and that Your Content does not violate any law or third-party rights.

Arx does not use Your Content to train any AI model used by other customers. We do not sell Your Content to third parties.

4. Acceptable use

Your use of the Service is also governed by our Acceptable Use Policy (the "AUP"), which is incorporated by reference into these Terms. The AUP covers prohibited content and activity, email and investor-update standards, public-sharing rules, AI assistant and MCP usage, API automation limits, and how we enforce. In summary, you may not use the Service to:

  • violate any law, regulation, or third-party right;
  • send spam, phishing, or fraudulent communications;
  • upload or share malware, viruses, or other harmful code;
  • attempt to access another customer's workspace without authorisation;
  • use the AI assistant or MCP to generate content that infringes intellectual property, harasses anyone, or violates law, or to attempt to access another workspace's data;
  • misrepresent your business, financials, or fundraising status to investors or other recipients through the Service;
  • send unsolicited bulk email through the integrated Gmail or fallback Resend sender (the investor updates feature is intended for legitimate communication with your own investor list);
  • connect a Gmail or Google Calendar account you are not authorized to use, or misrepresent whose mailbox synced activity belongs to in a shared workspace;
  • probe, scan, or test the vulnerability of the Service except through our designated responsible-disclosure process.

We may suspend or terminate accounts that violate these rules. Severe or repeated violations result in permanent removal.

5. Subscription & billing

Arx is offered as a single subscription plan, currently priced at USD $99 per month, billed monthly in advance, including unlimited seats and access to all features described on the pricing page at the time of subscription.

All payments are processed by Stripe, Inc. You authorize Arx (through Stripe) to charge your designated payment method on each renewal date. Subscriptions automatically renew unless you cancel before the renewal date.

We may change pricing or plan structure with at least 30 days' notice to the account owner. Changes apply on your next renewal; if you do not agree, you may cancel before the new pricing takes effect.

All fees are exclusive of taxes. You are responsible for any applicable sales, use, VAT, or similar taxes.

Failed payments are retried by Stripe for up to 7 days. If payment is not received during that window, your workspace may be suspended; if it remains unpaid for 30 days, the account may be terminated.

6. Free trial

We offer a 14-day free trial that begins when you add a valid payment method through Stripe during onboarding. You will not be charged until the trial ends. If you cancel before the trial ends, you will not be charged for the subscription period.

If your trial ends without an active paid subscription, your workspace becomes read-only and is subject to the deletion timeline in Section 7.

Arx may modify or discontinue the free trial at any time. We may limit eligibility (for example, one trial per company or person) at our discretion.

7. Cancellation

You may cancel your subscription at any time through Settings → Billing, which opens the Stripe customer portal. Cancellation is effective at the end of the current billing period; you retain access until then. We do not refund partial-month fees.

After cancellation or non-payment lapse:

  • Your workspace becomes read-only. You may export your cap table, forecasts, deck PDFs, and update history during this period via Settings → Data export.
  • Shared data rooms, deck links, and other public surfaces may remain reachable until the workspace is removed; you can revoke individual shares at any time while you still have access.
  • If you have not deleted the workspace yourself, we retain your data for 90 days from the date billing access lapsed (subscription canceled, unpaid, or trial ended without an active paid subscription). After 90 days, the workspace and all associated data are permanently deleted from our active systems. Backups containing your data are purged per our infrastructure providers' retention schedules.

You may also request deletion at any time via Settings → Security → Delete account. That starts a separate 30-day read-only grace period (during which you can still export), after which the workspace is permanently removed. Immediate deletion is irreversible and does not waive amounts already owed.

8. Third-party services

The Service integrates with optional third-party services, including Anthropic and OpenAI (AI inference), Perplexity (news digest and optional meeting-prep research), Google (sign-in, Gmail send, Calendar, and Google Analytics when enabled), Zoom (meeting creation), Slack (notifications and Arx Slack app), Stripe (billing), and Resend (transactional email). A complete list of subprocessors, the categories of data sent to each, and processing regions is published at /subprocessors.

Your use of these third-party services is governed by their own terms and privacy policies. Arx is not responsible for the availability, accuracy, or behavior of third-party services. If a third-party service becomes unavailable, the relevant Arx feature may be temporarily degraded.

External AI clients via MCP. If you authorise an external AI client (such as Claude Desktop) to interact with your Arx workspace through our Model Context Protocol (MCP) server, that client operates under your authority. You are responsible for the actions it takes within your workspace and for the conduct of any human operator of that client. You may revoke any MCP token at any time in Settings → Integrations. Mutating tool calls require explicit confirmation inside the Arx app.

Loom and YouTube video embeds are stored and served by their respective providers; Arx merely renders the link you paste. Investor updates may include such embeds at your discretion.

9. Intellectual property

The Service, including its software, design, branding, documentation, and the Arx name and mark, is the property of Founders Arx Inc.and is protected by intellectual property laws. Nothing in these Terms transfers ownership of any Arx intellectual property to you.

You may not use the Arx name, logo, or trademarks without prior written permission, except to truthfully identify Arx as the provider of services you use.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED OUTPUT.

Arx is a tool, not a substitute for professional legal, financial, tax, or accounting advice. Cap table modeling, pro-forma scenarios, financial forecasts, and AI-assistant outputs are informational only. Decisions affecting your company's equity, taxes, or financial obligations should be reviewed with qualified professionals before action.

We do not guarantee that the Service will be uninterrupted or error-free, that defects will be corrected, or that any data will be accurate or reliable.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Arx and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, business, goodwill, or anticipated savings.
  • Our aggregate liability arising out of or relating to the Service or these Terms is limited to the greater of (i) the fees you paid to Arx in the 12 months preceding the event giving rise to the liability, or (ii) USD $100.

The limitations in this section apply even if Arx has been advised of the possibility of such damages and even if any remedy fails of its essential purpose.

13. Indemnification

You agree to indemnify, defend, and hold harmless Arx and its officers, directors, employees, and agents from and against any claim, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or relating to: (i) Your Content; (ii) your use of the Service; (iii) your violation of these Terms; (iv) your violation of any law or third-party right; or (v) any dispute between you and a third party (including an investor, viewer of your data room, or recipient of an update sent through the Service).

14. Disputes & arbitration

Informal resolution first. If a dispute arises, please contact legal@foundersarx.com first. Most concerns can be resolved without legal proceedings.

Binding arbitration. Any dispute not resolved informally within 30 days will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be held in San Francisco County, California, unless we agree otherwise. The arbitrator's decision is final. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Arx each agree that any dispute will be resolved on an individual basis only. Class actions, class arbitrations, and representative actions are not permitted.

Exceptions. Either party may seek injunctive relief in court to protect intellectual property or confidential information.

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.

15. Termination

We may suspend or terminate your access to the Service at any time for material breach of these Terms, for non-payment, or if we believe in good faith that you are using the Service to harm others or violate applicable law. We will, where reasonable, give notice and an opportunity to cure non-material breaches.

You may terminate by canceling your subscription as described in Section 7. Sections that by their nature should survive termination (including 9, 11, 12, 13, 14, and 16) will survive.

16. General

Entire agreement. These Terms (together with the Privacy Policy) constitute the entire agreement between you and Arx regarding the Service.

Modification. We may update these Terms from time to time. Material changes will be communicated by email to the account owner at least 14 days before taking effect; continued use after the effective date constitutes acceptance.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or asset sale.

Severability. If any provision is found unenforceable, the remaining provisions remain in full force.

No waiver. Failure to enforce any provision is not a waiver of that provision.

Notices. Notices to you may be sent to the email address on your account. Notices to Arx must be sent to legal@foundersarx.com or by mail to the address below.

17. Contact

For questions about these Terms:

  • Email — legal@foundersarx.com
  • General — hi@foundersarx.com
  • Mail — Founders Arx Inc. (dba Arx), 548 Market Street, PMB 47812, San Francisco, CA 94104, USA

View pricing · Privacy policy · Acceptable use · Security · Subprocessors

This document is provided for transparency. It is not legal advice. Specific contractual terms may apply to enterprise customers.

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