- CAC — Customer Acquisition Cost
- Fully-loaded sales + marketing spend in a period divided by new customers closed. Blended CAC averages across channels; paid CAC isolates ads. Track separately — a great blended number can mask one terrible channel.
- CAC payback
- Months for a customer's gross profit to repay their CAC. Under 12 months is best-in-class; 12–24 is normal SaaS; 36+ requires a story. Below LTV/CAC ratio because it surfaces capital efficiency directly.
- Cap table
- Single source of truth for who owns what — founders, employees, investors, options, warrants, and convertibles. Maintain it religiously; a broken cap table at diligence delays closes by weeks. Carta, Pulley, AngelList, and spreadsheets all work if accurate.
- Capital call
- Demand from a fund's GP for LPs to wire committed capital. Funds call capital in tranches as they deploy — explains the "I'm in for the round but won't wire for 4 weeks" delay. Larger funds capital-call faster.
- Carry (carried interest)
- Share of fund profits paid to GPs as compensation. Standard: 20% of profits above the hurdle, after returning LP principal. The "20" in "2 and 20" fund economics. Drives GP behavior — they want big exits more than steady ones.
- Cash zero date
- Calendar date the bank account hits $0 at current net burn. Investors ask for it directly. Quote it conservatively, ignore optimistic revenue plans, and aim for 18–24 months when raising.
- Change of control
- Event where a third party acquires majority ownership or board control — typically an M&A exit or sometimes a recap. Triggers double-trigger acceleration, change-of-control bonuses, and (under some SAFE/note terms) automatic conversion.
- Cliff (vesting)
- Period before any equity vests. Standard: 12-month cliff on a 4-year schedule. If an employee leaves before the cliff, they forfeit all unvested shares. After the cliff, monthly vesting kicks in.
- Closing conditions
- Conditions precedent that must be satisfied before a financing closes: certified cap table, signed bring-down certificate, evidence of insurance, board/stockholder approvals, no material adverse change. Counsel maintains the closing checklist.
- Co-sale right
- If a founder sells shares, investors can sell pro-rata alongside them. Prevents founders from cashing out while investors hold. Standard in priced rounds; almost never an issue at seed since founders rarely have liquidity.
- COGS — Cost of Goods Sold
- Direct costs of delivering revenue: hosting, payment processing, customer support directly tied to usage. For SaaS, COGS is mostly hosting + paid support. Subtracted from revenue to get gross margin. Don't bury sales costs in COGS.
- Cohort analysis
- Group customers (or users) by sign-up period, then track each cohort's retention/revenue separately. Monthly cohorts are standard. Tells you whether the business is getting better or worse over time, even when topline ARR is growing.
- Committed ARR (cARR)
- ARR from signed contracts that haven't started billing yet. Useful for sales-led businesses where contracts close ahead of go-live. Don't blend with live ARR in headline metrics — investors will notice.
- Common stock
- The basic equity class founders and employees hold. Junior to preferred in liquidation. Common-stock 409A valuation typically runs 20–40% below the preferred price-per-share due to the lack of preference and liquidity.
- Compounding
- Multiplicative growth: 10% monthly growth = 3.1× yearly, not 1.2×. Most growth-stage misses stem from forecasting linearly when the business is actually compounding (or vice versa). Always sanity-check models against compound math.
- Confirmatory diligence
- Final diligence phase after term sheet signature — legal, customer reference, financial, tech. Mostly box-checking but can blow up a deal if cap-table errors, IP gaps, or customer churn surface. Have your data room ready before term sheet.
- Contribution margin
- Revenue minus variable costs (cost of revenue, payment processing, hosting, support directly tied to usage). Different from gross margin: variable cost only. Tells you the marginal economics of one more customer.
- Conversion (SAFE/note)
- Process by which a SAFE or convertible note becomes preferred stock at the next priced round. Conversion price = lower of (round price × discount) or (cap valuation ÷ pre-money cap shares). Counsel handles the mechanics; founders should understand the math.
- Convertible note
- Debt instrument that converts to equity at a future priced round. Has interest (typically 4–8%) and a maturity date — at which point you must convert, repay, or extend. Mostly replaced by SAFEs at seed; still common at later bridge rounds.
- Crossover fund
- Investor that participates in both private late-stage rounds and public markets — Coatue, T. Rowe, Tiger. They typically join at Series C+. Useful as IPO marker; not relevant for seed/Series A founders.